Privacy Policy

1. Introduction

One Goal Sherpa ("we," "our," or "us"), operated by OGAAT / One Goal at a Time, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application at onegoalsherpa.com. By accessing or using our application, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and timezone when you create an account.
• Goal and Wellness Data: Goals you set, mood check-ins, desired emotional states, reflection notes, and streak data that you voluntarily provide through the app's daily ritual.
• Conversation Data: Messages exchanged with the Sherpa (our AI guide) during onboarding and daily interactions.
• Phone Number: If you opt in to SMS notifications, we collect your mobile phone number.
• Usage Data: Information about how you interact with our application, including pages visited, features used, and session timing.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to maintain your session and collect analytical data.

3. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve your daily goal-setting experience
• Generate AI-powered guidance through the Sherpa based on your mood, goals, and personal context
• Maintain your streak data and goal history
• Send transactional emails (account confirmation, password resets)
• Send SMS notifications if you have opted in (goal reminders, encouragement, and daily prompts)
• Analyze usage patterns to improve the application experience
• Process payments for premium subscriptions
• Comply with legal obligations and protect our rights

4. AI Processing

One Goal Sherpa uses artificial intelligence (provided by Anthropic's Claude API) to deliver personalized guidance. When you interact with the Sherpa, your mood, goals, reflection notes, and a compressed summary of your profile are sent to the AI service to generate responses. We do not use your personal data to train AI models. The AI service processes your data solely to provide you with real-time responses within the application.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our application, including cloud hosting (Vercel), database services (Supabase), AI processing (Anthropic), analytics (PostHog), email delivery (Resend), SMS delivery (Twilio), and payment processing (Stripe). These providers only access data necessary to perform their services.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Mobile Messaging: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. SMS/Text Messaging

If you opt in to receive SMS notifications from One Goal Sherpa, the following terms apply:

• You may receive up to 4 messages per day, including goal reminders, encouragement, and daily prompts.
• Message and data rates may apply. Message frequency varies based on your activity.
• You can opt out at any time by replying STOP to any message or by disabling SMS in your account settings.
• For help, reply HELP to any message or contact us at hello@onegoalsherpa.com.
• SMS opt-in data and consent will not be shared with any third parties.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Your data is stored in a secure database with row-level security, ensuring you can only access your own data. All data is transmitted over encrypted connections (TLS/SSL). However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal data
• The right to opt out of marketing communications
• The right to opt out of SMS notifications at any time
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to delete your account and all associated data

To exercise any of these rights, please contact us at hello@onegoalsherpa.com.

9. Cookies

Our application uses cookies to maintain your authentication session and analyze usage patterns. You can manage cookie preferences through your browser settings. Please note that disabling cookies will prevent you from using the application, as they are required for authentication.

10. Third-Party Links

Our application may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@onegoalsherpa.com.